Facebook and Messenger apps, both are accused of causing battery drains but this situation was a bit different. Due to some technical issue, Facebook and Messenger app users were facing severe battery drain problem. The affected users took on Twitter to report the issue and express their displeasure.
The company soon acknowledged the issue and fixed it on the servers’ end. The battery level of the affected users was draining so quickly that many users said that 1 percent battery was being consumed every minute. This is just one, there were many more who reported a similar problem. the issue seemed to have affected a lot of users.
David Marcus, Head of Messenger at Facebook, then responded to the flood of queries around the widespread problem. While acknowledging the problem, he mentioned the issue has been isolated and fixed server side. He suggested the affected users to restart their apps and the issue should be gone.
issue was isolated and fixed server side. If you restart Messenger the problem should be gone now. Very sorry.
— David Marcus (@davidmarcus) January 10, 2017
After the issue was fixed, many users did upload the screenshots showing the apps no longer draining the battery. The restarting of the apps, as suggested by Marcus, seems to have fixed the problem on the user’s end.
The users who are still facing the issue can restart the Facebook and Messenger apps to get it fixed. The user just needs to remove the apps from multitasking menu and relaunch the apps. If this doesn’t work, then reinstalling the apps can quickly solve the issue.
It was very recently when Facebook had revamped its messenger app and brought a more camera-focused design. Group video call was also added to the Messenger later on.